About the role
As a DM Setter, you are the first point of contact between our clients and their future customers. You'll engage leads through direct messages on social platforms, qualify their interest and fit, and book them into sales calls. This role is ideal for someone who writes naturally, handles objections with confidence, and enjoys hitting daily targets.
Key responsibilities
- Send personalized outbound messages to prospects on Instagram, Facebook, LinkedIn, and other assigned platforms
- Respond to inbound DMs, comments, and follow-ups promptly and professionally
- Qualify leads using approved scripts and qualification criteria
- Handle common objections and move conversations toward a booked call
- Schedule appointments directly into the sales team's calendar
- Follow up consistently with leads who go quiet
- Log every conversation, lead status, and booking accurately in the CRM or tracker
- Hit daily and weekly KPIs for outreach volume, response rate, and booked calls
- Share end-of-day reports and flag trends or recurring objections to your lead
Required qualifications
- At least 1 year of experience as a DM setter, appointment setter, or in social media sales or outreach
- Excellent written English with a natural, conversational tone
- Solid understanding of sales conversations, lead qualification, and objection handling
- Comfortable working with scripts while adapting to each prospect
- Organized, self-driven, and consistent with follow-ups
- Familiarity with CRMs such as GoHighLevel, HubSpot, or similar tools
- Reliable internet connection, a backup power source, and a quiet workspace
- Available to work during US business hours
Preferred qualifications
- Experience in B2B outreach or the logistics, courier, or transportation industry
- Experience with high-volume outbound campaigns
- Familiarity with GHL, Notion, Slack, or Discord
Interested in this role?Apply now